Legal notice
LEGAL NOTICE
Management Team
Zevani
Subject: Legal Notice Regarding Consumer Complaint
Dear Sir/Madam,
I purchased a product from your store and completed payment as required. However, I have faced the following issue(s):
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Product not delivered as promised / delayed delivery.
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Product received was different from the description.
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Refund request has not been processed.
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Customer support has failed to resolve the matter.
Despite repeated attempts to contact your team, the issue remains unresolved. Therefore, I formally demand that you resolve this matter within 7 days of receiving this notice by:
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Delivering the correct product, OR
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Issuing a full refund, OR
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Providing a satisfactory resolution.
If the matter is not resolved within the stated period, I reserve the right to file complaints with the relevant consumer protection authorities and pursue legal remedies available under applicable law.
This notice is being sent in good faith to provide an opportunity for an amicable resolution before further legal action.
Email: __________________
Order Number: __________________